How do I order?

Frequently Asked Questions

Orders will take 6-10 business days (10-13 business days for provincial addresses) to be processed. Items ordered are only produced once your payment has been validated.

Please take note that business days do not include Saturdays, Sundays, and holidays.

Our shipping partners for are Xend, 2GO, and by our in-house riders.


Shipping fees are added on top of your order's total price and are automatically computed upon checkout.

Our current shipping rate is P99 for both Metro Manila and Provincial orders.


To update you regarding the status of your order, we send SMS updates once your order is ready for shipping, and when it is shipped out.

Your tracking number will be sent on the 6th business day after the payment of your order has been validated.

For any order concerns, please message fb.com/shirtlyPH for assistance.


All of our orders are done via Dragonpay. You may find the list of banks and other payment centers that it supports, below:

Payments revised 4ac7fd00480dbbac4c139fea829cd3e29839e198c2d9eb19471c33a2ef5326db

Kindly send us an e-mail with your order number and the types of changes you would like to make right away. We cannot guarantee that we can stop the order in time to make the adjustments, but we will do our best to accommodate you.


We hope you understand that your items are only produced once your payment is validated. We can only send you new products for the reasons listed below:

  1. Wrong size delivered
  2. Wrong item delivered
  3. Damaged shirt/Damaged print

If you have encountered any of these please fill up this form.

For orders within Metro Manila, our partner courier will pick up your item at your provided shipping address. For orders outside Metro Manila, please have it shipped to Shirt.ly’s warehouse through the shipping courier of your choice. We will refund your shipping fee. Submit the Item Exchange request form attached above and we will reply with further details.

Upon receiving the item from you, we will immediately process your new item. Please expect it within 6-10 business days (10-13 for provincial addresses).


Screen Printing and Vinyl Printing are proven and tested methods of printing designs on shirts. For customers’ daily orders on all stores, we use Vinyl Printing as it does not require any minimum order quantity. For bulk orders, we use silk screen.

shirt.ly offers products with years of tried and tested durability.

T-shirts - 100% cotton-poly blend
Hoodies - 100% cotton-poly single flushing fabric


All items are VAT-inclusive. We will not add any cost to your order except from the shipping fee.